Delete your ChairTime account

How to ask for deletion

1. Send an email to support@chair-time.app from the email address you use to sign in to ChairTime, with the subject "Delete my ChairTime account". The button below opens that email for you.
2. We reply to confirm we received it. We may ask you to confirm the request if it comes from a different address.
3. Your account and data are deleted within 30 days, and we email you when it is done.

Signed in? You can also find this page under Settings → Delete account.

What gets deleted

• Your login and profile (name, email, phone, photo, booking page)
• Your clients, their notes, formulas and before/after photos
• Appointments, services, availability and calendar connections
• Income, expense, bill and inventory records, receipts and reports
• AI chat history, ads you made, text-message history and phone notification settings

Your subscription is cancelled as part of the deletion, so you are not billed again.

What we keep, and for how long

• Payment and invoice records held by our payment processor (Stripe), kept as long as tax and accounting law requires (generally up to 7 years).
• Records of text messages sent, kept by our texting provider for up to 1 year for carrier compliance.
• Anonymized totals that cannot identify you.

If you are part of a salon in ChairTime, the salon's own records (for example booth rent the salon owner recorded) stay with the salon owner's account.

Only want some data removed?

You can delete individual clients, photos, appointments and expenses yourself inside ChairTime at any time, or email support@chair-time.app and tell us what to remove.