Terms of Service

Last updated: March 20, 2026

1. Acceptance of Terms

By downloading, installing, accessing, or using the ChairTime application ("the App") or website ("the Service"), whether on iOS, Android, or web, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

ChairTime is a business management platform designed for independent hair stylists and salon professionals. It provides appointment scheduling, client management, income and expense tracking, calendar syncing, AI-powered tools, ad creation, and SMS notifications to assist stylists in running their business.

3. Eligibility

You must be at least 18 years old to use ChairTime. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

4. User Accounts

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to immediately notify us of any unauthorized access to or use of your account.

5. Subscriptions and Payments

ChairTime offers a free trial period, after which a paid subscription is required to continue using the Service. Subscriptions are billed on a recurring basis through Stripe (web) or through in-app purchase via the Apple App Store or Google Play Store, depending on your platform.

Auto-renewal: Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can manage or cancel your subscription at any time through your account settings, the App Store (iOS), or Google Play (Android).

Refunds: Payments made through the Apple App Store or Google Play Store are subject to the respective store's refund policy. For web subscriptions processed via Stripe, please contact us at support@chairtime.app for refund inquiries.

6. SMS Communications

ChairTime enables stylists to send SMS messages to their clients for appointment confirmations, reminders, and payment invoices. By providing a phone number to a stylist using ChairTime, clients consent to receive transactional SMS messages related to their appointments.

Message frequency varies based on appointment activity. Standard message and data rates may apply. To opt out of SMS messages, reply STOP to any message. To request help, reply HELP.

ChairTime does not send promotional or marketing SMS messages. All SMS communications are strictly transactional (appointment-related).

7. Acceptable Use

You agree to use ChairTime only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service to send unsolicited or harassing messages
  • Violate any applicable laws or regulations, including the Telephone Consumer Protection Act (TCPA)
  • Attempt to gain unauthorized access to the Service or its related systems
  • Upload malicious content, viruses, or harmful code
  • Use the Service in a way that could damage, disable, or impair ChairTime
  • Reverse engineer, decompile, or disassemble any part of the Service

8. Intellectual Property

All content, features, and functionality of ChairTime — including but not limited to text, graphics, logos, icons, images, software, and the overall design — are the exclusive property of ChairTime and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Service without our prior written consent.

You retain ownership of all data you input into ChairTime (client records, appointments, photos, etc.). By uploading content, you grant ChairTime a limited license to store, process, and display that content solely for the purpose of providing the Service to you.

9. Third-Party Services

ChairTime integrates with third-party services including Google Calendar, Microsoft Outlook, Stripe, Twilio, and Anthropic (Claude AI). Your use of these integrations is subject to the respective third-party terms of service. ChairTime is not responsible for the availability, accuracy, or practices of any third-party service.

10. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason including violation of these Terms. Upon termination, your right to use the Service ceases immediately. You may also delete your account at any time by contacting support@chairtime.app.

Upon account deletion, we will remove your personal data and associated records in accordance with our Privacy Policy and applicable data retention requirements.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

ChairTime is a business management tool and does not provide financial, legal, or tax advice. You are solely responsible for your business decisions and compliance with applicable laws.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHAIRTIME AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify and hold harmless ChairTime and its affiliates from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved in the courts of competent jurisdiction.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by updating the date at the top of this page and, where appropriate, providing notice through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.

17. Contact

For questions about these Terms, contact us at support@chairtime.app.